Shipping & Delivery Policy

  • We currently ship to Delhi & NCR.
  • However if we do not deliver in your region/city and you would like to purchase a Swani Product you can contact us and the team will work on suitable solution and communicate the same to you within 1 - 3 working days.
  • Shipping and delivery is free of cost for products ordered online on www.swanifurniture.com
  • A nominal delivery charge may apply to certain products ordered in-store at the store manager's discretion.
  • While placing an order please input your pincode to see the estimated delivery time.
  • The estimated delivery time is based on a couple of varying factors:
    • Product availability
    • Your location
  • Products are habitually dispatched within a day of order confirmation.
  • Please do get in touch with us on +91 9910012835 in case you have any other queries.
  • You can now track your order in real time by logging into your Swani account.
  • We have a easy infographic within the “My Order” section which shows on a linear timeline till where the order has been processed.
  • We offer personalised delivery of your furniture through our team who will come in unpack, assemble and clean up your space once your furniture is setup.
  • If your product arrives and you find something wrong with it, bring it to the attention of our technician. We will fix it or replace it immediately for any minor issues. If there is a serious issue with the furniture you ordered please do contact us on our toll free number and we will replace the same for you.
  • In some rare and extreme cases delivery may be delayed. If this does happen we will update you with the progress periodically. You can also track the status of your parcel by logging into your account on the website. If in case we don't get in touch with you please do contact us.
  • We are sure you will love the product you have ordered. In case you do change your mind you can cancel a product within 24 hours of placing an order. However orders once placed on Snapmint cannot be cancelled, returned or refunded.
  • Once we have delivered the product and left the customer's premises, we will not be able to accommodate any cancellation or replacement requests other than as covered by the warranty.
  • We recommend that you; the customer, be present at the time of delivery to check for any possible manufacturing defects. Should there be any, please inform the Service Associate or Technician.
  • Our delivery staff will be happy to assist you with any questions you may have.
  • If you still feel that your questions have not been answered feel free to contact us.

Sign up for news & offers!

You may safely unsubscribe at any time