We request the customer to personally be present during delivery to ensure that they check the furniture at the time of delivery. Our delivery Expert team will assist the customers with any questions they have.
However if we do not deliver in your region/city and you would like to purchase a Swani Product you can contact us and the team will work on suitable solution and communicate the same to you within 1 - 3 working days.
If your product arrives and you find something wrong with it, bring it to the attention of our technician. We will fix it or replace it immediately for any minor issues. If there is a serious issue with the furniture you ordered please do contact us on our toll free number and we will replace the same for you.
In some rare and extreme cases delivery may be delayed. If this does happen we will update you with the progress periodically. You can also track the status of your parcel by logging into your account on the website. If in case we don't get in touch with you please do contact us.
We are sure you will love the product you have ordered. In case you do change your mind you can cancel a product within 24 hours of placing an order. However orders once placed on Snapmint cannot be cancelled, returned or refunded.
Once we have delivered the product and left the customer's premises, we will not be able to accommodate any cancellation or replacement requests other than as covered by the warranty.
We recommend that you; the customer, be present at the time of delivery to check for any possible manufacturing defects. Should there be any, please inform the Service Associate or Technician.
Our delivery staff will be happy to assist you with any questions you may have.
If you still feel that your questions have not been answered feel free to contact us.
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SWANI came into existence in the year 2004 counting as one of most reputed manufacturers, exporters and suppliers of premium Wooden Furniture, Double beds , Designer Wardrobes , Office Furniture, Bar Furniture, Sofas, Outdoor Swings .... Our endeavor is to ascertain that the diverse array of...